Travel Agent Docs

Travelers

This section provides an overview of all travelers/attendees that can be managed.

View and manage all travelers/attendees registered in the system.

The Travelers page in Travel Agent

Booking Traveler/Attendee

The recommended way to book a new traveler or attendee is through the Journal page. The journal serves as the primary entry point for registering individuals and creating bookings in a single workflow.

Alternatively, you can book a traveler/attendee directly from the Bookings page by clicking the New Traveler button in the associated lookup grid while editing a booking. This approach automatically links the new record to the selected booking.

To edit an existing traveler/attendee, simply click on their name in the list. This will take you to the traveler/attendee's detail page, where you can update their information and view related data across several tabs.

The Traveler/Attendee edit form

The traveler/attendee detail view is organized into sections:

  • General: Contains the main contact and personal information for the traveler/attendee.
  • Traveler Actions: Lists any specific actions or activities associated with the traveler/attendee.

The user can also see related information in the traveler/attendee detail view, where the options include:

  • Audit History: Shows a history of changes made to the traveler/attendee's information, if that feature is enabled.
  • Bookings: Shows booking related to the traveler/attendee where one can see all information about the booking.
  • Journal Line: Journal line related to the traveler/attendee that was used for posting the booking.

Traveler/Attendee Information

When creating a new traveler/attendee, you'll need to provide information.

Key fields include:

  • First Name & Last Name: The traveler/attendee's full name.
  • Contact Information: Email and Phone Number.
  • SSN: The traveler/attendee's Social Security Number, if needed.
  • Address: The traveler/attendee's address.
  • Passport Information: The traveler/attendee's passport details if needed.